Need help?
Contact us on Telegram
Telegram is the easiest way to reach the Verification Stake team. Ask a general question, tell us which verification problem you are facing, or let us point you to the most relevant guide.
Primary contact
@stake4bet
General Verification Stake guidance
Before Telegram opens, we show a short safety reminder. This is an independent educational channel, not official Stake support.
Verification
Understand a verification message or find the guide that matches your situation.
KYC documents
Learn about common document requirements, image quality, and proof of address questions.
Verification delays
Understand common reasons a review may remain pending and what to check next.
Account safety
Spot fake support, phishing, account-selling offers, and Telegram impersonators.
What we can help with
- • Finding the right Stake verification or KYC guide.
- • Explaining general document and proof-of-address concepts.
- • Understanding common pending, rejected, or failed verification messages.
- • Identifying common scams and fake verification services.
- • Finding the appropriate official support path for account-specific issues.
What you should never send
- • Passport, ID, driving licence, selfie, or liveness recording.
- • Bank statements, payment details, or full proof-of-address documents.
- • Passwords, 2FA codes, recovery codes, or wallet credentials.
- • Seed phrases, private keys, or remote access to your device.
- • Money to anyone promising guaranteed verification or account recovery.
Need account-specific help?
Verification Stake cannot see your account, upload documents, change verification decisions, or speed up a review. For document submission, account-specific status, withdrawals, security incidents, or appeals, use the official support route available inside your own Stake account.