Stake Verification Rejected: Common Reasons and Safe Fixes

Stake verification can be rejected for many reasons. Most rejections are caused by document quality, mismatched details, expired documents, or unsupported proof of address.

This guide explains common reasons and safe next steps.

Common rejection reasons

Blurry document photo

If small text is unreadable, the document may fail.

Fix:

• use brighter lighting
• keep camera steady
• retake the photo
• make sure text is sharp

Cropped document

All corners should usually be visible.

Fix:

• include the full document
• leave space around edges
• avoid zooming too close

Expired ID

Expired documents may not be accepted.

Fix:

• use a valid document
• renew if necessary

Name mismatch

Nicknames, spelling errors, or missing surname details can cause issues.

Fix:

• use documents matching your legal name
• ensure account details are accurate

Address mismatch

Proof of address must usually match account information.

Fix:

• use a recent document in your name
• check address formatting
• update official documents if needed

Unsupported document type

Uploading the wrong file type can cause rejection.

Fix:

• follow the specific document request
• use official files where possible

What not to do after rejection

Do not:

• edit documents
• use fake bills
• buy documents online
• upload someone else’s ID
• create another account
• pay strangers for verification
• send private documents in Telegram groups

Safe rejection checklist

Before resubmitting:

• read the rejection reason
• identify the document category
• check image clarity
• check document expiry
• check name and address
• use an accepted document type
• remove glare and shadows
• keep all corners visible

Ask the community safely

You can ask for general help in the forum, but never upload IDs, passports, bank statements, or private screenshots.

Related guides

• Stake verification guide
• Proof of address examples
• How long verification takes

FAQ

Can I appeal a rejected verification?

You may be able to contact official support or resubmit better documents if requested.

Why was my proof of address rejected?

Common reasons include old date, name mismatch, address mismatch, unsupported type, screenshot, or unreadable file.

Can I edit my document to fix it?

No. Edited documents can create serious problems.

Final advice

A rejection is usually fixable if the issue is document quality or mismatch. Use genuine documents, follow instructions, and avoid shortcuts.