Verification Documents

Stake Proof of Address Guide: Documents, Details and Common Problems

Learn what a proof-of-address document may need to show, common mismatch problems, and how to prepare an original document safely.

Updated 2026-07-07•Reviewed by Verification Stake Editorial Team

Direct answer

A proof-of-address document may need to show the account owner's full name, residential address, issue date, and an identifiable issuer. The exact accepted documents and date limits can vary, so follow the instructions displayed inside the account.

Details to check

Full name: it should match the account information.
Residential address: the address should be visible and current.
Issue date: check whether the account specifies a recency limit.
Issuer: the bank, utility provider, government body, or other organisation should be identifiable.
Complete document: include all required pages, edges, and context.
Readable file: text should remain clear when viewed at normal size.

Possible document categories

Depending on the instructions and region, a bank statement, utility bill, government letter, tax document, residence certificate, or another official record may be requested. A document being common does not guarantee acceptance.

PDF versus screenshot

An original PDF downloaded from an official provider can preserve details more clearly than a screenshot. If an image is requested, use a clear photo or export that does not crop required information. Never edit the document's contents.

Bank statements

A bank statement may need to show the account owner's name, address, issue date, and bank identity. Hide nothing that the official verification form explicitly requires, but do not share the document with community members. See the bank statement guide.

Common mismatch problems

Different spelling or order of the name.
Old or previous address.
Missing apartment or unit information.
Document issued to another household member.
Cropped date or issuer.
Screenshot without enough context.
Edited, combined, or altered file.

Privacy checklist

Submit only through the official verification flow.
Do not send the document by Telegram, Discord, forum post, or direct message.
Do not allow remote access to your device.
Keep local copies secure.
Report anyone offering paid approval.

If the document is rejected

Read the exact reason, compare it with the rejected verification checklist, and contact official support when the required category is unclear.