Account Safety
Stake Verification Scams on Telegram and Discord: Warning Signs
Learn how to recognise fake Stake support, verification scams, document requests and dangerous direct messages on Telegram and Discord.
Direct answer
Scammers may use Telegram, Discord, social media, email, or private messages to impersonate support staff, moderators, account sellers, or verification specialists. A legitimate community helper should never ask for identity documents, passwords, two-factor codes, payment details, seed phrases, or remote access to your device.
Verification Stake is independent. Our community cannot approve, accelerate, or complete verification.
Why scammers use community platforms
Community platforms allow strangers to create convincing profiles, contact users privately, and move conversations away from public moderation. A profile name, logo, role label, or copied avatar does not prove that someone represents Stake or Verification Stake.
Common warning signs
- Unsolicited direct messages offering help.
- Claims of guaranteed or instant verification.
- Requests for advance payments or cryptocurrency.
- Requests for identity documents outside the account's official verification flow.
- Links that imitate login or support pages.
- Files, browser extensions, apps, or remote-access software sent by strangers.
- Pressure to act quickly or keep the conversation secret.
- Offers to sell, rent, recover, or transfer a verified account.
Fake official support
A scammer may copy branding or use names such as “support,” “verification team,” or “moderator.” Do not rely on a username alone. For account-specific decisions, use only the support tools displayed inside your own account.
Paid approval and verification services
Nobody outside the platform's official process can guarantee approval. Payment does not make a document acceptable, change account ownership, or prevent future checks.
Account-sale and recovery scams
A seller may retain access to the original email, identity information, devices, or recovery evidence. Even when login details are changed, a later security or identity check may require information that only the original account holder can provide.
Read our guide to the risks of buying a verified account.
Document and selfie requests
Never send passports, identity cards, driving licences, selfies, liveness recordings, bank statements, utility bills, or payment information through community messages. Submit documents only through the official process shown in your own account.
Phishing links and dangerous files
Do not sign in through links sent by unknown users. Avoid downloading files, apps, scripts, browser extensions, or “verification tools.” Open the service through a trusted bookmark or by typing the known address yourself.
Screen sharing and remote access
Do not share your screen while account details, email, payment information, security codes, or documents are visible. Never install remote-access software at the request of a stranger.
If you receive a suspicious message
- Stop replying.
- Do not click links or download files.
- Save limited evidence without exposing private information.
- Block and report the account.
- Notify community moderators through the public reporting process.
- Use official account support if the message concerns your account.
If you already shared information
Change affected passwords from a trusted device, enable or review two-factor authentication, sign out unknown sessions, secure your email, and contact the relevant official support channel. If financial details were exposed, contact the appropriate payment provider.
Use our community safely
Read the community safety page before joining. Telegram is for private general guidance, Discord is for public community discussion, and the forum is for longer moderated conversations. None of these channels can make account-specific verification decisions.
Frequently asked questions
Can a Discord moderator verify my account?
No. Community moderators cannot approve, accelerate, or complete verification.
Should I send a screenshot of my document rejection?
Do not share screenshots containing names, dates of birth, addresses, document numbers, balances, email addresses, or account identifiers. Describe the general message instead.
Can someone guarantee that my documents will be accepted?
No. Only the official verification process can determine whether a submission is accepted.